If Live Check-In is selected as the proctoring method when creating a Verity-enabled assessment in Blackboard, Canvas, D2L Brightspace, or Moodle, proctors can resolve misconducts as they occur.
Resolving Misconducts
- Log in to your LMS and access the Verity platform located within your course.
- Select Live Check-In Proctoring from the left-side navigation menu.
- A list of test takers will begin to populate as they begin their assessment. The Flag levels column will keep track of any misconduct that occurs. To resolve a misconduct, click the Action icon for the desired test taker and select Analyze.
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You will have access to the test taker's session recording up to this point. Use the progress bar to navigate directly to any misconduct for review. Optional: If you wish to speak with the test taker for further clarification, select Live Check-In from the Actions menu instead of Analyze. This will allow you to establish an audio bridge connection with the test taker.
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If you're sure you'd like to resolve the flagged misconduct, click the Actions icon next to it in the table on the right, then select Resolve.
- In the Comment section, enter an explanation for why you're resolving the issue and then click Resolve.