This document will provide definitions for items located in the Video Platform tab within the Admin Panel. These email alerts are optional and can be enabled or disabled by the zone admin.
Email Options for Scheduled Recordings
- Capture & Live Stream - Automated Session Error Alert: This email alert is sent to the device admin when a scheduled session fails to start due to the device being offline.
- Capture & Live Stream - Automated Session Failure Alert: This email alert is sent to the device admin when an active scheduled session experiences an error such as disconnected audio or video source.
- Capture & Live Stream - Automated Session Retry Alert: This email represents the systems attempts to retry recording a scheduled session in the case that the registered device does not start on time.
- Capture & Live Stream - Capture Station Recording Failed to Start: This email represents the systems failure to record the session after all of the retry attempts are made.
- Capture & Live Stream - Finished Capture Still Not Uploaded Alert: This email alert is sent to the device admin in the case that a scheduled session does not successfully upload to the content owners My Media; for reasons such as network interruption or a slow connection.
- Capture & Live Stream - Upcoming Recording Schedule: This email alert is sent out to the content owner in the scenario that they are copied on an event through the Device Manager. This includes instructions on how the copied recipient can manage the calendar from the My Account settings.
Email Options for Courses & Groups
- Courses & Groups - Added To Course: This email alert is sent out to a user when they are enrolled in a Course Channel within the Video Platform.
- Courses & Groups - Class Invite: This email invitation is sent out to a user when they are invited to a Course Channel from the Courses & Groups menu within the Video Platform.
- Courses & Groups - New Course Created: This email alert is sent out as confirmation to the Course Owner when a new Course Channel is created within the Video Platform.
- Courses & Groups - New Members Joined: This email alert is sent out as confirmation to the Course Owner when new Course Members have been added to the Course Channel within the Video Platform.
Email Options for Live Streaming
- Live Stream - Canceled: This email alert is sent out to Course Members once a scheduled live stream is canceled and removed from the Devices page.
- Live Stream - Invitation: This email alert is sent out to Course Members once an impromptu live stream is initiated by the Course Owner or device admin,
- Live Stream - Scheduled: This email alert is sent out to Course Members once an impromptu live stream is initiated by the device admin.
Email Options for Media Management
- Media Management - Auto Captioning Complete: This email alert is sent to the content owner once the auto-captioning process has completed on their recorded or uploaded video.
- Media Management - Auto Captioning Failed: This email alert is sent to the content owner in the case that the auto-captioning process is not successful (missing audio track, inaudible audio).
- Media Management- Human Captioning Complete: This email alert is sent to the content owner once the human captioning process has completed on the recorded or uploaded video.
- Media Management- Human Captioning Failed: This email alert is sent to the content owner in the case that the human captioning process could not be completed due to an error detected by the human captioning provider.
- Media Management - Video Sharing Via Email: This email alert is sent to a recipient once the content owner shares the video by email address from the My Media section.
- Media Management - Failed Ingestion Alert: This email alert is sent to the content owner in the case that their video upload has issues processing; for reasons such as unsupported file type, or network interruption.
- Media Management - Video Timeline Linked Comment Alert: This email alert is sent to the content owner once a viewer leaves an In-Video-Comment through the HTML 5 Player.
Email Options for Video Platform
- Platform - Impromptu Invite: This email alert is sent to users when a new impromptu live stream is created from the Devices page.
- Platform - IT Manager Quota Approaching Alert: This email alert is sent to the zone admin once their personal storage limit has reached 90% of the storage quota capacity.
- Platform - IT Manager Quota Exceeded Alert: This email alert is sent to the zone admin once their personal storage limit has reached 100% of the storage quota capacity.
- Platform - New Account Creation: This email invitation is sent to a new user upon their first access to the Video Platform, either by way of the LMS or Single-Sign-On.
- Platform - New Video Available In Channel: This email alert is sent out to Course Members once a new video is published to their Course Channel.
- Platform - New Video Ready For Approval In Channel: This email alert is sent to the Course Owner once a student publishes a video for review within their Course Channel.
- Platform - Rate Your Experience: This email alert is sent to new members after they utilize any of the tools upon their first access to the Video Platform.
- Platform - User Quota Approaching Alert: This email alert is sent to users of the Student and Instructor role once their personal storage limit has reached 90% of the storage quota capacity.
- Platform - User Quota Exceeded Alert: This email alert is sent to the zone admin once their personal storage limit has reached 100% of the storage quota capacity.
Email Options for Video Quizzes
- Quizzes & Polls - Class Poll Creation: This email alert is sent to Course Members when a new Video Quiz is posted to their Course Channel.
Email Options for Video Conference
- Video Conference - Invitation: This email alert is sent to Course Members when a new Video Conference session is scheduled by the Course Owner.
- Video Conference - Cancellation: This email alert is sent to Course Members when a scheduled Video Conference session is canceled from the Owners' Upcoming Meetings calendar.
- Video-Ready: This email alert is sent out when all of the processing tasks (video encoding, captions, and transcodes) have been completed.