The Video Platform integrates several human-based captioning services, including YuJa Pro Captioning, 3Play Media, Rev Media, Cielo24, AST, and Verbit, for full ADA compliance and high-quality automated captioning. Please note that your Video Platform admin may restrict captioning services to certain users.
Requesting Human-Based Captioning for Single Videos
- Locate and hover over your desired media on the Video Platform and select More...
- Select Accessibility from the left-side menu, and then click Human Captions.
- If multiple captioning providers are available, select your preferred provider and fill out the following information:
- Select a Caption Provider: If your institution has multiple integrations with the same captioning provider, select the desired integration.
- Turnaround Time (if applicable): Select the number of business days within which you'd like to receive the captions.
- Caption Language (if applicable): Select the language of the captions.
- File Name (if applicable): Enter the name of the caption file.
- Folder Name (if applicable): Enter the name of the folder created on your account for your captioning provider.
- Click Send Request. The status of Sent Captions may be tracked through the Admin Panel's Accessibility tab. Note: Human Caption Requests may need approval by your admin.
Requesting Human-Based Captioning for Multiple Videos
Users can also request Human Captions for multiple videos by utilizing Bulk Human Caption.
- Locate the desired set of videos in your My Media collection or channel.
- Select the videos.
- Select All: Click More Actions and then click Select All.
- One-by-One: Hold the Ctrl key on your keyboard and click on the desired videos.
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Once you have selected your media, click More Actions at the top of the screen, and then click Select Bulk Human Caption.
- If multiple captioning providers are available, select your preferred provider and fill out the following information:
- Select a Caption Provider: If your institution has multiple integrations with the same captioning provider, select the desired integration.
- Turnaround Time (if applicable): Select the number of business days within which you'd like to receive the captions.
- Caption Language (if applicable): Select the language of the captions.
- File Name (if applicable): Enter a name for the caption file.
- Folder Name (if applicable): Enter the name of the folder created on your account for your captioning provider.
- Click Send Request. The status of Sent Captions may be tracked through the Admin Panel's Accessibility tab. Note: Human Caption Requests may need approval by your admin.