If you are experiencing issues with your YuJa Software Capture application, you may be asked to send a diagnostic report to the YuJa Support team. To learn how to send us a direct diagnostic report, please follow the steps below.
Send a Diagnostic Report on Windows PC
- Right-click the YuJa Software Capture taskbar icon and click Settings.
- In the Settings window, select the System Settings tab. If prompted, select Run as Admin.
- To send the diagnostics package, click Send.