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Setting Up the RCS-550 Hardware Hub

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YuJa Product Support
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This guide will provide details on how to get started with the RCS-550 Hardware Hub. Once set up, Administrators can enable Continuous Preview for any registered installations of the YuJa Software Capture application and the Lecture Capture Hardware Appliance, set up and confirm recording sources from a remote location, and manage schedules.

Opening the RCS-550v2 Hardware Hub Package

With the exception of the optional items, please make sure the package contains all of the following items:

    • One RCS-550 Hardware Hub
    • Power Cable
    • HDMI to DVI adaptor (optional)

Turning on the Hardware Hub

Press the power button located in the right corner on the front side of the Hub. The Hub will start up as indicated by the solid blue power light. The LCD screen will display the current Hub status. Once the Hardware Hub is powered up with all the devices connected, it is ready to be registered in the Organization's Devices tab within the Admin Panel.

Registering the Hardware Hub

An Administrator can register the Hardware Hub in the Video Platform's Admin Panel.

  1. Log in to the Video Platform as an Administrator. Click on the Main Menu icon and select Admin Panel.
  2. Navigate to the Devices tab and click Register Device. 
    the Admin Panel is slected from the main menu icon located in the top-right. Devices is selected from the left-hand navigation menu and REgister Device is selected.
  3. Ensure the Register Hardware Hub tab is selected from the top row.
  4. Enter the following information.
    • Hub Name: Create a nickname for your Hardware Hub.
    • Hub UDID: This is the ID of your Hardware Hub and can be obtained from the sticker on the back of the Hub or from the LCD screen.
  5. Click Register to finish registering the Hardware Hub. 
    The register device panel is shown. Four tabs are located at the top with REgister Hardware HUb being selected. HUb name and Hub UDID is entered and register device is selected.

Configuring the Hardware Hub

Once the Hardware Hub is registered, Administrators can configure all of the connected recording sources for the Hardware Hub directly from the Admin Panel.

  1. Log into the Video Platform as an Administrator, and then select the Admin Panel from the Main Menu icon. 
  2. Navigate to the Devices tab.

    The Main Menu button, Admin Panel, and Notification tab are highlighted on the Notifications page.
  3. Click the drop-down arrow for your device, and then click on the Configure Device Sources button.
    The Main Menu button, Admin Panel, and Notification tab are highlighted on the Notifications page.
  4. Within this menu, Administrators will be able to click on the Configure Device icon for each source and configure the recording settings as desired.
    the configure YuJa Hub is panel is shown showing a list of Active Devices, Standby Devices, and Discovered Devices
  5. Click Done to apply the changes. If sources are successfully connected and configured, they will appear under the Active Devices list. If sources are disabled or disconnected, they will appear under the Standby Devices list.

Understanding Hardware Device Inputs

An essential component of setting up the Hardware Devices is to connect all necessary inputs to be used. The following pictures identify the inputs for RCS550 Generation 1 and RCS550 Generation 2.

RCS550 Generation 1 The RC550 Generation 1 Hub Device is shown listing it's ports

RCS550 Generation 2

The RC550 Generation 2 Hub Device is shown listing it's ports

RCS550 Generation 2 (UDIDs 100060 & 100065)

The RC550 Generation 2 Hub Device is shown listing it's ports

Previewing Connected Devices

Once the Hardware Hub is registered, Administrators will be able to configure and preview all connected sources for that Hardware Hub directly from the Admin Panel's Devices tab.

 

The Devices page is shown and the preview for a recording can be seen.

  1. Log in to the Video Platform as an Administrator, and select the Admin Panel from the Main Menu icon.
  2. Navigate to the Devices tab.
  3. Click on the name of the registered Hardware Hub to expand the tool menu.
  4. If all sources are successfully connected, the preview monitors will start to appear and update every few seconds.

Starting an Impromptu Session or Live Streaming Test

Administrators can start an Impromptu Session or live streaming session to test the Hardware Hub directly from the Admin Panel.

The Impromptu Sessions panel shows the Preview Title, Capture Description, Session Owner, Profile being used, Save Location, and Publish Location.

    1. Log into the Video Platform as an Administrator. Click the Main Menu icon and select Admin Panel.
    2. Navigate to the Devices tab.
    3. Click on any Hardware Hub's name to reveal all the available tools.
    4. If the device is online, click the Start Impromptu Session button.
    5. Enter the meeting information and click Start Session to remotely start a recording or live streaming session.
    6. Click on any Hardware Hub's name to reveal all the available tools.
    7. Select the option for Permanent Linkage or copy the Live Broadcast URL.
    8. Administrators can choose to copy the existing permanent link, generate a new one, or copy the live broadcast URL to check their live streaming session.
    9. After the recording has been uploaded, verify the recording to ensure that all configured sources are accurately captured. 

Quick Troubleshooting Tips

If you encounter issues with your Hardware Hub during the setup, try the following tips:

  1. If the Hardware Hub is not registering, verify the accuracy of the UDID by cross-referencing it with the UDID listed on the back of the Hardware Hub.
  2. If the Hardware Hub is unable to discover connected devices, unregister the Hardware Hub, reboot it, and then register the Hardware Hub again. Ensure that all devices are properly connected.
  3. After registering the Hardware Hub, to verify that it is working correctly, start an Impromptu Session. This will allow you to test a session before scheduling one.

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