YuJa offers 24/7 support. You may need to contact a Support Specialist if you need assistance using a YuJa product. This guide will outline how to contact the right Support Specialist for your needs.
- Log in to the YuJa platform you need assistance with. This guide will use YuJa Panorama as an example.
- In the upper-right corner, click on your profile icon.
- Click Support.
- In the pop-up menu, select the form of support that best suits your needs. Support options include:
- Live Chat: Connect with a support representative in real time for immediate assistance.
- Send Email: Submit your question, and a member of our support team will respond shortly.
- Product Docs: Access product guides, technical documentation, and frequently asked questions.
- Call Support: Contact a support representative available 24/7 for assistance.