For users who have Norton 360 with Life Lock, the YuJa Software Capture for PC or YuJa Software Capture for Apple application may need to be allowed internet access in order to launch from the Video Platform. This action may need to be performed by your organization's administrators if your device is work or school-owned.
Adding YuJa to Norton 360 Device Security
- Launch Norton 360 with Life Lock. You can also launch the application by navigating to My Norton from Device Security and selecting Open.
- From the Settings, select Firewall.
- From the Program Control, select the YuJa Software Capture.
- In the Access drop-down list, select Allow.