As an admin, you can enable, disable, and manage automatic imports of Zoom recordings to Lumina.
Before You Start
Ensure you have authorized Lumina in the Zoom App Marketplace.
Adding the Zoom Integration into Lumina
As an admin, you can use Lumina's Admin Panel to add the Zoom integration.
- Log in to Lumina as an admin.
- Click the Main Menu button > Admin Panel.
- In the sidebar, select Integrations.
- In the Select Integration drop-down menu, select Video Conferencing - Zoom.
- Click Authorize. The Zoom login page will open.
- Log in with the institution's Zoom account. A message prompting you to authorize the YuJa Enterprise Video Platform (Lumina) for all users will appear.
- Turn on the Approve for all users toggle.
Note: An email will be sent to all users in your institution to notify them of the approval. To prevent this email, turn off the Notify when added user-level apps have updates toggle in your Zoom Email Notifications. Learn more about Managing App Update Notifications. - Click Allow. The Zoom integration will be added.
Configuring the Zoom Integration Settings
After adding the Zoom integration to Lumina, you can configure the Zoom integration settings.
- Log in to Lumina as an admin.
- Click the Main Menu button > Admin Panel.
- In the sidebar, select Integrations.
- In the Select Integration drop-down menu, select Video Conferencing - Zoom.
- Select one or more of the integration settings:
- Enable Zoom Integration: Enable the Zoom integration for Lumina.
- Post-process Zoom Recordings: Generate transcodes for the video file, which can be used by viewers connected to slower networks.
- Import Zoom Participants and Polls: Import the Zoom meeting's participant list and polls with the recording.
- Allow Zoom Date in Video Title Suffix: Add the recording date to the title.
- Import Zoom LTI Pro meetings to Media Channel: Allow automatic uploading of instructors' recordings to their courses and make them visible to students.
- Default Zoom Folder Name: Specify the default name of the folder used to store a new user's Zoom recordings.
- Click Save.
Configuring Imported Zoom Streams
As an admin, you can configure imported Zoom streams from your institution as Primary, Secondary, or Hidden to control how they appear and are used within Lumina.
- Log in to Lumina as an admin.
- Click the Main Menu button > Admin Panel.
- In the sidebar, select Integrations.
- In the Select Integration drop-down menu, select Video Conferencing - Zoom.
- Select the Import Configuration tab.
- In the Recording Preference section, click the drop-down menu for Shared Screen View, Active Screen View, Speaker View, and Gallery View, and select one of the options:
- Primary
- Secondary
- Hide
- Click Save.
Importing Zoom Meetings into Lumina
As an admin, you can locate Zoom meetings by searching with a Zoom email or room name and filtering results by a specific date range. You can then import selected meetings into Lumina.
- Log in to Lumina as an admin.
- Click the Main Menu button > Admin Panel.
- In the sidebar, select Integrations.
- In the Select Integration drop-down menu, select Video Conferencing - Zoom.
- Select the Import Configuration tab.
- In the Zoom Email field, enter your Zoom email.
Note: You can also navigate to Manage Zoom Room Meetings > Room Name and enter the name of the room for which you want to locate recordings. - In the Date Range field, select a date range you want to use to filter the results.
- Click Search Recordings. A table of available Zoom recordings will appear.
- Locate your Zoom recording(s) and select the checkbox(es).
- Click Import Selected.
Configuring Zoom Recording Deletion Settings
As an admin, you can set a retention period to specify how long Zoom recordings are kept after being imported into Lumina. This setting can prevent immediate deletion from Zoom and allows Lumina to upload any associated metadata, such as captions.
- Log in to Lumina as an admin.
- Click the Main Menu button > Admin Panel.
- In the sidebar, select Integrations.
- In the Select Integration drop-down menu, select Video Conferencing - Zoom.
- Select the Import Configuration tab.
- In the Retention Period drop-down menu, select the number of days to retain a copy of the Zoom recording in Zoom after it has been uploaded to Lumina.
- Select Save.
Viewing Failed Zoom Imports
As an admin, you can use the filter button to view a list of failed Zoom imports and review the reason for each failure.
- Log in to Lumina as an admin.
- Click the Main Menu button > Admin Panel.
- In the sidebar, select Notifications.
- Click the Advanced Filter button.
- In the Integrations section, select the Zoom Import Failed check box.
- Click Apply. A list of the failed imports will appear.
Troubleshooting Missing Zoom Recordings
Lumina automatically checks Zoom for new recordings every 15 minutes or longer, depending on overall upload volumes. If the Zoom recordings stored in the Zoom Cloud are not uploading to Lumina as expected, it may be due to certain settings enabled on the Zoom admin account or individual user account. You can clear and disable the settings to troubleshoot the Zoom recording issue.
- Navigate to the Zoom recording settings.
- Clear the Only the host can download cloud recordings checkbox.
- Disable the IP Address Access Control toggle.
Uninstalling the Zoom Integration from Lumina
As an admin, you can use Lumina's Admin Panel to uninstall the Zoom integration.
- Log in to Lumina as an admin.
- Click the Main Menu button > Admin Panel.
- In the sidebar, select Integrations.
- In the Select Integration drop-down menu, select Video Conferencing - Zoom.
- Select the Integration Setup tab.
- In the Set Up Zoom Integration section, select Uninstall.
- In the Integration Settings section, deselect the Enable Zoom Integration check box.
- Select Save.