Act as User enables an Administrator to function within the user’s account and role; this allows Administrators to offer support and assistance to users. Act as User does require that you disable any pop-up blockers active within your browser.
Using Act as User
Act as User is accessible through the Roster. Once an Administrator is acting in this role, the Administrator can use all features typically available to the designated User.
Stopping Act as User
The administrator may stop the Act as User function at any time.