This document provides instructions on how to enable third-party cookies when using YuJa. Enabling third-party cookies will prevent any potential login and media player issues while accessing your YuJa account. If third-party cookies are not enabled, users may be unable to log in to the YuJa Enterprise Video Platform through their LMS and may encounter issues when trying to play videos. Below, we have included steps to perform in Chrome, Firefox, Microsoft Edge, and Safari.
Enabling Cookies for Chrome
The following workflow will allow you to enable cookies using the Chrome browser.
- Open Chrome.
- On Chrome for desktops, click the three dots in the upper-right corner, then click Settings.
- Scroll to Privacy and Security, then click Cookies and Other Site Data.
- Under Sites that can always use cookies, click Add to whitelist a URL.
- Type in the YuJa tool provider in the format of https://<YourInstitution>.yuja.com then Add.
- Under Sites that can always use cookies, click Add again.
- Under Add a site, enter in the URL of the website you are using to access the YuJa Video Platform, then Add.
Enabling Cookies in Firefox
The following workflow provides the steps needed to enable cookies in the Firefox browser.
- Click on the three horizontal lines in the upper-right corner, then click Options.
- Select Privacy & Security
- Under History, select Firefox will: Use custom settings for history.
- Then, click on the Manage Exceptions under Cookies and Site Data
- Under Address of Website, type in the YuJa tool provider in the format of https://<YourInstitution>.yuja.com ,then click on Allow.
- Under Add a site, enter in the URL of the website you are using to access the YuJa Video Platform, then click Allow.
- Click on Save Changes.
Enabling Cookies in Microsoft Edge
Use the following workflow to enable cookies on Microsoft Edge.
- Open Microsoft Edge.
- On Microsoft Edge for desktops, click the three dots in the upper-right corner, then click Settings.
- In the Settings Options popup window, select Cookies and site permissions.
- Click on the Manage and Delete Cookies and Site Data.
- Under Allow, click on the Add button.
- Under Add a site, type in the YuJa tool provider in the format of https://<YourInstitution>.yuja.com.
- Check the box to Include third-party cookies on this site, then click Add.
- Under Allow, click on the Add button again.
- Under Add a site, enter in the URL of the website you are using to access the YuJa Video Platform.
- Check the box to Include third-party cookies on this site, then click Add.
Enabling Cookies in Safari
The following workflow will allow you to enable cookies in Safari on your Mac.
- Open the Safari browser. Click on the menu in the top left and choose Preferences.
- Select Privacy.
- Uncheck the box labeled Block All Cookies.
- Uncheck the box labeled Prevent cross-site tracking.
- Close the Preferences window and log into the YuJa Enterprise Video Platform through your LMS.