Downloads of the Software Capture for PC and Software Capture for Apple applications are available through My Account.
Accessing Application Files
If you're manually updating the Software Capture application to the latest version, please ensure you have uninstalled the application on your Window or MAC device.
- Click on your avatar image in the upper-right corner of the screen, and select My Account.
- Click Downloads from the left side menu.
- Choose whether to download the Express Installer or Alternate Installer for PC or the Installer for Apple.
- Express Installer: The Express Installer is recommended to all those who have local administrative rights for their device. It is supported on all Window versions 8.1 and above.
- Alternate Installer: We recommend using the Alternate Installer for those who do not have local administrative rights. For those with local administrative rights, please download the Express Installer to take full advantage of the Software Capture application’s asynchronous upload capability. The Alternate Installer is supported on all Window versions 8.1 and above.
The Express Installer is also accessible through the Create Recording tab located in the top dashboard bar of the Video Platform.