In some cases, individuals will receive the below error (The YuJa Media Selector is still loading your YuJa content. Try again in a few seconds.) when clicking on the YuJa Media Chooser within Moodle. This is the result of the way Moodle handles certain browser plugins like Grammarly and Dragon. Below, we have included instructions on how to prevent the error message in Chrome.
Turning Off the Plugin Extension for Moodle.<YourZone>.com
To ensure you can access the YuJa Media Chooser without issue, we just need to disable the applicable plugin while operating within Moodle.
- Once you’ve logged into Moodle, click on the browser plugin, like Grammarly or Dragon.
- If the plugin allows, turn off within Moodle.<YourZone>.com.