Request Alternative Formats for Documents Using CustomAccess Formats

CustomAccess Formats lets you request alternative formats for documents that do not meet accessibility requirements. Once the request is completed, you will receive an email letting you know the requested file is available for download.

Requesting Alternative Formats for a Document

1. Log in to your LMS (Blackboard, Canvas, D2L Brightspace, or Moodle). Locate the desired document, then select the Accessibility icon next to it to access the Alternative Formats menu.
2. Click CustomAccess Formats.
   Note: If you cannot see the option, it may be disabled by your instructor or admin.
   
3. Click Request Custom Format.
   
4. In the Describe Your Request field, enter your request, including the format(s) you want, and the reason for the request.
5. Click Submit Request. You will receive an email once the request is complete.